Description
Operations & Community Associate – Charity Sector (London, Office-Based)
Up to £28,000 per annum | Full-Time, Permanent
Our client, a well establihsed charity are seeking an Operations & Community Associate.
This hands-on, front-facing role ensures the smooth running of a vibrant coworking space that supports charities and third sector organisations.
You’ll be a key part of the Operations Team, delivering excellent service across facilities, events, and customer support. This is an ideal opportunity for someone with operational or facilities experience, who thrives in a dynamic, community-focused environment.
Key responsibilities include:
- Daily facilities checks and management of meeting rooms, kitchens, and communal areas
- Coordinating cleaning, maintenance, contractors, and health & safety compliance
- Providing exceptional customer service and handling service requests
- Assisting with onboarding new customers and supporting internal and external events
- Managing stock control and assisting with financial reporting and supplier purchasing
- Offering ad-hoc reception cover and supporting the wider Operations Team
The successful candidate will be proactive, approachable, and detail-oriented, with strong communication skills and a genuine commitment to service excellence.