Head of Operations
4th March 2024
London - West End, United Kingdom
Job Type
Up to £100,000


Head of Operations                                                      London – West End                        Up to £100,000

Our client, a Prestigious Global Bank seek a Head of Operations to manage a large team that provides front line banking services to clients and back-office processing of London’s transactions.

Key Duties include:

Lead Treasury Operations

  • Ensure all regulatory/compliance/ procedures requirements are adhered to.
  • Drive culture of compliance that is embedded into the day to day working.
  • Review SLA’s, procedures and all-day end vouchers. Have an oversight on the day to day functioning of all processes.

Correspondent Banking

  • Timely processing and reconciliation of all HO payments and as per agreed SLA
  • Work closely with internal or external stakeholders to ensure service level agreements are met and policies and procedures are strictly adhered to.

Day to management of banking operations

  • Accuracy and completion of all vouchers processing same day.
  • Review of operational processes to ensure that the "maker-checker" mechanism is in place to address issues of internal controls.

Project Support

  • End to end support provided to department lead for all regulatory/ system and new products projects.

Technical Skills & Tasks

  • Custodial responsibilities for cash in the vault, cheque books, debit cards and items held in safe custody.
  • Responsible for all aspects of Cash Management Inc. co-ordination of cash deliveries from security companies

Team Management

  • Manage and lead a team of operational staff towards achieving key performance targets and service level agreements.

Team Development

  • Develop and coach staff and raise their competence to ensure consistent best-in class performance.


The successful candidate will have a minimum of 10 years in the Banking industry, (preferably with some in the Private Client arena), combined with a thorough knowledge of banking products and regulations.


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