Cultural Heritage Manager

A proactive, highly-motivated Heritage Manager who not only has administrative experience but also possesses organisational and time management skills, along with a strong desire to succeed and exceed goals. Always looking for continuous improvement by constantly evaluating performance and looking for ways to make things more efficient. Currently looking for a key role, to a reputable and ambitious company that offers excellent opportunities for personal and professional development.

E-mail
valiagoula@gmail.com

Education

MA Heritage Management @ The University of Birmingham
Oct 2013 — Sep 2014

-Courses: Critical Approaches to Heritage, Heritage Management Practices,
Conservation Management, Heritage Interpretation, Research Skills, Sources and Methods in Heritage Studies
-Dissertation: Museums Communication and Social Media Marketing
-Internship: Collection & Exhibition Assistant Manager at Birmingham Conservation Trust, UK
• Assisting the collections manager in curating the exhibition for the opening of a museum
• Handling, marking, labelling and filing the exhibits
• On-line research for exhibits restoration and management of collections database
• Promoting health & safety in compliance with the Collection Care & Conservation Policy

BA History and Archaeology @ The National & Kapodistrian University of Athens, Greece
Jan 2007 — Sep 2012

-Courses: History, Archaeology, Art History, Linguistics and Literature
-Dissertation: Jakob Filipp Fallmerayer’s Theories
-Internship: Catalogue Printing Assistant at The Hellenic Parliament, Athens, Greece
• Responsible for a digitalisation project and online uploading of ancient documents and maps
• Maintaining e-filing records and co-ordinating the production and printing process of catalogues

Experience

Reception, Visitor Service Advisor @ Non For Profit Organization – Athens, Greece
Oct 2014 — Dec 2014

Duties:
• Ensured high standards of customer service to be delivered at all times
• Ensured customer service queries and issues to be resolved to an exceptional standard
• Monitor performance: receiving visitors’ feedback
• Other tasks: info point services, management of booklet supplies

Conservation Assistant (VOLUNTEER) @ Cultural Institution – Athens, Greece
May 2013 — Aug 2013

Duties:
• Responsible of clean and care of the collection
• Alerting the team for any damaged or deteriorated items in need of specialist attention: updating condition and inventory records
• Outreach activities; interacting with students and inspiring appreciation for conservation

Administrative Assistant, Receptionist @ Travel Agency – Athens, Greece
Oct 2009 — Oct 2010

Duties:
• Overseeing the smooth and efficient running of all aspects of the office
• Organising team meetings (printing and binding booklets, data entry and research)
• Costumer Service e.g. reception, calls and meeting with clients
• Monthly management of client database for marketing purposes
• Providing information for travel offers, business travel (issuing Visa applications), banking

PA to Managing Director, Administrative Assistant @ Private Coaching School - Athens, Greece
Oct 2007 — Jun 2008

Duties:
• Costumer service e.g. reception, call and meeting with clients
• Liaising with external and internal stakeholders
• Implementing company policies and ensuring employee compliance
• Data entry, filing, formatting educational documents, management of stock supplies
• Processing of all the payroll on a monthly basis
• Organised travel and accommodation arrangements for student excursion and study trips
• Coordinating company events & activities including meetings, celebrations and trips

Contact Candidate

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