Welcome Host – Manchester
Published
10th June 2024
Location
Manchester, United Kingdom
Category
Job Type
Salary
Up to £34,000

Description

Welcome Host                                              Manchester                                                   Up to £34,000

Our client, a Real Estate Firm  seek a Welcome Host to join their team on a permanent basis.

Key Responsibilities:

  • Welcome all Residents & Guests to ensure their arrival and departure experience is genuine, friendly and efficient - Delightful Welcome
  • Provide Residents/Guests with acts of kindness to make them feel special and honoured
  • Deliver exceptional and memorable Guest experiences by providing an exceptional service
  • Obtain knowledge about your local area and proactively offer the information to Residents/Guests and team members
  • Create rapports with Residents/Guests and maintain excellent professional relationships, deliver “moments of delight” & “in your shoes” initiatives
  • Ensure all calls (internal & external) are answered, transferred/forwarded promptly and professionally; record any messages accurately
  • Deal with any queries from Residents/Guests and offer assistance with a sense of urgency
  • Ensure to monitor, action and process any emails on the company email account

 

The successful candidate will have previous guest services experience and have excellent communication skills.

Apply
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