Sales Support Administrator
Description
Sales Support Administrator London Up to £40,000
Our client, an Accountancy firm, seeks a Sales Support Administrator to provide first class presales and post-sales support to clients and teams, incorporating sales administration, billing, database, client care and marketing support.
Key duties include:
- Providing presales and post-sales support.
- Maintaining team data in Salesforce and Basecamp databases, including electronic templates.
- Collating and generating data for management reports, including wins/losses.
- Proactively liaising with the internal Marketing Team to maintain and update website information and develop marketing material.
- Assisting with the organisation of events such as seminars and conferences.
- Assisting the Team leader to drive and run the customer support and client care programme, including running the client satisfaction and survey programme.
- Dealing with in-coming messages, emails and document
- Organising and booking business trips for the team, including the preparation of itineraries.
- Maintaining and improving templates, spreadsheets and databases used by team.
- Maintain and improve office systems, including data management, filing, etc
The successful candidate will have a minimum of 3 year’s administrative experience supporting a sales team ideally from the same industry or professional services and have excellent IT skills in all MS packages